Insights: Jefferson Memorial Facts
English for Advancement: Describing Previous and Current Employment
Day by Day by Steve Molinsky and Bill Bliss: Unit 1 page 10-11
English for My Job: CUSTOMER SERVICE TIPS NEW! (A helpful guide for everyone working in the hospitality industry)
English for My Job: Politeness training for hotel industry workers 3
English for My Job: Politeness training for hotel industry workers 3
Holding the Bag